Our Profile

Working as an independent travel software company since 1992, HitchHiker has been developing software solutions for airlines, consolidators, online portals (OTAs), travel agencies, tour operators and travel management companies.

With 25 years of experience in the tourism industry and numerous international projects, we have built solutions for the entire chain of the airfare management and ticketing process as well as powerful internet booking solutions (IBEs) for all types of flights and touristic services.

The basis for our successful solutions are decidedly our long-term national and international customers which contribute with their expertise and specific needs in their everyday business to the continuous expansion of our solutions.

In addition, it is our staff who possesses the appropriate know-how in the area of tourism and IT, and who takes on every challenge with a spirit of innovation, flexibility, skill and the necessary composure.

We will gladly assist you in implementing your own, individual projects.

Logo IATA NDC Capable Level 3

Logo IHK accredited training company 2016/2017

Logo PCI DSS approved by Acertigo

Logo 20-year membership in the German Travel Association (DRV)

Our Vision

Our Vision

On one side, our aim is to simplify and automate your internal business processes with high-performing, standardised software applications. On the other side, our focus is on delivering standard solutions to facilitate transactions between suppliers, resellers and consumers of the tourism industry. Nevertheless, we emphasise great importance on scalability and networked processes.

Simplify

By applying standardised data formats a simple and quick flow of information can be achieved. Matching systems and highperformance architectures with single data entry and local databases will reduce your manual workload.

Standardise

Standardising software significantly lowers the cost of implementation, maintenance, upgrading as well as training and advantageously increases adaptability. Furthermore, you will benefit from enhancements and developments based on market requirements, which will be made available for you in the form of version updates.

Automate

Our product suites comprise an array of applications engineered to work perfectly together. This allows for consolidation and automation of complete processes. The HitchHiker Flight Entry and the HitchHiker Ticket Automation for example, will allow for an automation rate of up to 100%.

Our Solutions

Productimage Flight API
Flight API

Implement each and every one of your individual projects with our flexible, multi-content flight booking solution.

Productimage Direct Connect
Direct Connect

Always benefit from the best available airfares with our direct connections to more than 100 low cost and full service airlines.

Productimage Data Feed
Data Feed

Receive up-to-date flight price information to empower dynamic packaging or fare casting services.

Productimage Agent
Agent

Provide your call centers and travel agents with an efficient and intuitive consulting and booking platform for flights.

Productimage Rule Engine
Rule Engine

Individually define your GDS and airline distribution strategies.

Productimage Allotment Manager
Allotment Manager

Automate your handling and distribution of flight allotments/allocations and group bookings.

Productimage Flight Entry
Flight Entry

Reduce time to market and resources with our best–practice management solution for your own airfares.

Productimage Ticket Automation
Ticket Automation

Save time and costs, while ensure the highest level of quality for your ticketing by applying our fully automated 24/7 ticketing solution.

Productimage Queue Robot
Queue Robot

Automate recurring manual processes with regards to queuing, waitlists, schedule changes and more.

Produktbild Payment Gate
Payment Gate

Ensure the acceptance of your supplier payments by using our virtual payment solution.

Productimage Travel
Travel

Create your own online shop or subscribe at http://hitchhiker.travel and benefit from a universal and incredibly fast online distribution platform.

Contact us…

Downloads

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HitchHiker System Overview:
in English…

Icon Documents

System Requirements:
in English…

Our Suppliers

Download Supplier List

Some of our References

Recent Posts

Flightroutes24 logo

HitchHiker connects Chinese flight content via Flightroutes24
Read more…

Fliggy logo

HitchHiker flight content available on Fliggy.com
Read more …

Fare Deals

HitchHiker Fare Deals for IATA and non-IATA Agencies
Read more…

British Airways logo

British Airways and HitchHiker announce NDC partnership
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Meet the team

DRV Jahrestagung
DRV Annual Convention
Calabria, Italy
10 – 14 October 2018
China LCC Summit Logo
China Low Cost Carriers Summit
Holiday Inn Shanghai Hongqiao, China
11 – 12 October 2018
ITB Asia Logo
ITB Asia
Marina Bay Sands, Singapore
17 – 19 October 2018

Contact us…

Our Services

Individual Requests

Your business processes are so distinct that they cannot be implemented by our standard solutions? Would you like to distinguish yourself from your competitors with a customised application? Do you have an idea for a software solution that does not yet exist on the market?

We look forward to converting your ideas into living and working software solutions.

You will always benefit from our years of experience in creating custom software for airlines, tour operators, wholesalers and travel agents and our repeated involvement in numerous integration projects.

These include, among others, all GDS’, numerous airline systems as well as tour operator systems such as ISO Travel Solutions, Midoco, Comtec and many more.

In order to be able to implement your requests, we focus on flexible project management and development methods (based on SCRUM), standardised and automated test methods and the knowledge and creativity of our development team.

Please do not hesitate to send us your inquiries.

Trainings

Our team of skilled tourism professionals and product specialists offer you the following user and developer trainings for all of our products:

  • Beginner training on the basic knowledge
  • Individual training to deepen customer-specific topics

For all trainings we provide a professional training room in our offices. On request, courses can also be held online or locally, in your own offices. For all of our trainings, we rely on small groups for the best learning success rate.

Project Management

Professional project management is essential for the success of all of our IT projects. Our experts identify your needs along with you. Together, we analyse your workflows and advise on the realisation of your goals during the initial sales process. Afterwards, we plan beginning with the necessary resources and dates for the implementation, the developer and user training and the test phase all the way down to the point of your system „goinglive“.

Software Updates

For all of our standard products we offer regular updates as part of our software maintenance and support contracts. This allows you to immediately benefit from necessary market adjustments and advanced functionalities. All of our products thrive on your knowledge and suggestions for improvement. Please share them with us.

Software Support

Your satisfaction is important to us. For this reason, software maintenance and support is an important part of our services. A skilled team of programmers and software product specialists is available via our support helpline for your requests.